Before placing your order
or making payment, please read the following terms and conditions
Quotes for custom work or alterations are valid for 4 weeks.
We are happy to post worldwide and accept payment through Paypal. Our
customers within the UK are also welcome to pay by UK cheque or postal
order - please email
email@example.com for the relevant mailing details if you
wish to do so.
Payment must always be received by us in full (and cleared if necessary) before items are
It is our policy not to reserve items
and not to accept payments spread over several instalments.
Goods from stock are usually posted within fourteen days - although
we're almost always faster than this and generally post items out 2 - 3
times each week. Custom-made orders or customised/altered items may take
longer but you will be advised at the time of ordering if this is the
case. If you need an item for a specific date please let us know and we
will do our best to accommodate this.
We are happy to combine several items into one package where possible
for shipping and this can often work out cheaper than sending items
individually. If you would like a quote for combined shipping please ask
Items within the UK are sent via Royal Mail using Recorded Delivery.
Items outside of the UK are sent via airmail with tracking and
If you're outside of the UK you may be required to pay customs charges
and/or comply with your country's import regulations.
If you purchase an item from us
and then change your mind, you can return it within 7 days and receive a
full refund (minus the original postage and packing charge and the cost
of returning it to us) providing the item is in the original, undamaged
and saleable condition and all original packaging is returned. This does
not apply to items made to order including customised items or copies of
items which are requested by the customer unless the item is faulty or
We want you to love your new Spirit of Old treasure and the service we
offer so in the (very!) rare event of a problem, please email us at
firstname.lastname@example.org. We will do everything we can to help
resolve any problem.
If you have any queries, please email before placing your order.
All measurements are approximate. For items measuring near or over 100 cm
(outside UK) or 150 cm (within UK) please see the
staff postal page for further
details about postage restrictions.
Last updated: 15th June 2012